Privacy Policy

Synklink LLC ("Synklink," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through synklink.co (the "Site") and our data curation and AI services (collectively, the "Services"), how we use it, and the choices you have. By using the Site or Services you agree to the practices described here.

• Information you provide: name, business email, phone number, company, role, project details, and any content you submit through forms, email, or contracts.
• Customer data: datasets, documents, and source material you share with us so we can deliver the Services.
• Automatically collected: IP address, device and browser type, referring URL, pages viewed, and timestamps, collected via cookies and similar technologies.
• From third parties: billing, identity, or enrichment data from providers such as payment processors and analytics services.

• Provide, operate, and improve the Site and Services.
• Respond to inquiries, deliver proposals, contracts, invoices, and support.
• Curate, label, validate, and deliver datasets under written agreement.
• Send transactional and, with consent, marketing communications.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our agreements.

Where GDPR or UK GDPR applies, we process personal data under one or more of: performance of a contract, legitimate interests (operating and improving our business), consent (for marketing and non-essential cookies), and compliance with legal obligations.

We do not sell personal information. We share it only with:

• Service providers under written confidentiality and data-processing terms (hosting, analytics, email, payments, CRM).
• Professional advisors (legal, accounting, insurance).
• Authorities when required by law, subpoena, or to protect rights and safety.
• Successors in a merger, acquisition, or sale of assets, subject to this Policy.

We are based in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in countries with different data protection laws. We use appropriate safeguards such as Standard Contractual Clauses where required.

We retain personal information for as long as needed to deliver the Services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Customer datasets are retained and destroyed according to the terms of the applicable services agreement.

We use administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, vendor due diligence, and least-privilege handling of customer datasets. No system is 100% secure; we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to certain processing or withdraw consent. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to opt out of "sharing" for cross-context behavioral advertising (we do not engage in such sharing). To exercise any right, email privacy@synklink.co. We will verify your request and respond within the time required by law.

See our Cookie Policy for details on the cookies and similar technologies we use and how to manage them.

The Services are not directed to children under 16, and we do not knowingly collect their personal information.

We may update this Policy. Material changes will be posted on this page with a new effective date. Continued use of the Services after changes take effect constitutes acceptance.

Synklink LLC
4845 Pearl East Cir Ste 118 #210028, Boulder, CO 80301, USA
Email: privacy@synklink.co · Phone: +1 (719) 603-0992